Effective Date: June 3, 2026
Welcome to Scientechmart. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you visit, register, or place an order on Scientechmart, we may collect the following information:
Personal Information
- Full Name
- Company, School, University, or Institution Name (if provided)
- Shipping and Billing Address
- Phone Number
- Email Address
Order Information
- Products viewed, added to cart, or purchased
- Order history and transaction records
- Delivery preferences and order-related communications
Technical Information
- IP Address
- Browser Type and Version
- Device Information
- Operating System
- Referring Website Information
- Website Usage Statistics
Cookies and Tracking Technologies
We use cookies and similar technologies to improve website performance, maintain shopping cart functionality, remember user preferences, and analyze website traffic.
2. How We Use Your Information
We use the collected information for the following purposes:
- Processing and fulfilling customer orders
- Delivering products to customers throughout Pakistan
- Verifying orders through phone calls, SMS, WhatsApp, or email
- Providing customer support and responding to inquiries
- Managing returns, exchanges, and warranty claims
- Preventing fraudulent transactions and abuse of our services
- Improving website functionality and user experience
- Maintaining accounting and business records
- Sending important order updates and delivery notifications
3. Cash on Delivery (COD) Payments
Scientechmart primarily operates using Cash on Delivery (COD).
We do not collect, process, or store credit card numbers, debit card details, banking credentials, or digital wallet passwords through our website unless an online payment option is introduced in the future.
For COD orders, payment is collected directly by the courier at the time of delivery.
4. Sharing Information with Third Parties
We respect your privacy and do not sell, rent, or trade your personal information to third parties.
Your information may be shared only when necessary with:
- Courier and logistics companies for order delivery
- Service providers that help us operate our website
- Legal authorities when required by applicable law
- Professional advisors, accountants, or auditors when legally necessary
Information shared is limited to what is required to perform the relevant service.
5. Data Retention
We retain customer information for legitimate business purposes, including:
- Order management
- Customer support
- Warranty and return verification
- Accounting and tax requirements
- Fraud prevention and security monitoring
Customer accounts and order history may remain in our records unless deletion is requested and applicable laws do not require retention.
6. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, absolute security cannot be guaranteed.
7. Your Rights
You have the right to:
- Request access to your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal data where legally permitted
- Withdraw consent for certain communications
- Request information regarding how your data is processed
Certain information may be retained where required by law, taxation regulations, security requirements, or legitimate business interests.
8. Cookies Policy
Cookies are small files stored on your device that help improve your browsing experience.
We use cookies to:
- Maintain shopping cart sessions
- Remember user preferences
- Improve website performance
- Analyze website traffic and usage patterns
You may disable cookies through your browser settings. However, some website features may not function correctly if cookies are disabled.
9. Third-Party Links
Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
10. Children’s Privacy
Scientechmart does not knowingly collect personal information from children under the age of 13.
If you believe a child has provided personal information through our website, please contact us immediately so that appropriate action can be taken.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page along with an updated Effective Date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Scientechmart
Website: https://scientechmart.com
Email: info@scientechmart.com
Phone: +92 3453048293
13. Consent
By accessing, browsing, registering, or placing an order on Scientechmart, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection and use of information as described herein.